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PHEV: Fuel Door Getting Stuck/Not Opening.

Posted: Wed Jul 10, 2019 11:25 am
by jzchen
I reported this problem before, to have occurred in the cold (moderate winter weather) of Southern California. Unfortunately the problem has become more pronounced occurring during warmer weather, (unusually cool summer here in Southern California). I would say it occurred about three times in daytime weather, which is a concern to me, if my wife happens to be trying to refill it at a station one day in the future and it gets stuck on her. Pressing the fuel door release/open button a few to several times has eventually gotten it to open. An occasional pressing of the fuel door itself in between button presses may have helped. This is one of those intermittent issues I’m afraid I don’t expect quick resolution. (Hopefully they are able to confirm the issue next time I bring it in, or at least lubricate the lock mechanism somehow)....

We are finalizing the documents of a replacement vehicle that got into an accident very soon and I will try to bring it in when she can drive the other car to work.

Sigh...

Re: PHEV: Fuel Door Getting Stuck/Not Opening.

Posted: Tue Aug 20, 2019 4:51 am
by jzchen
Still getting stuck. Today it was 50%. First time it didn't open. Took a picture of the Ready indicator, and then the still closed cover. Second press and it popped open. Haven't taken it to the dealer yet, as I felt might not be a good use of time....

Re: PHEV: Fuel Door Getting Stuck/Not Opening.

Posted: Sun Aug 25, 2019 3:52 pm
by CamasClarity
What I noticed is that I need to hold the button down longer to get it to open.

Re: PHEV: Fuel Door Getting Stuck/Not Opening.

Posted: Sun Aug 25, 2019 10:07 pm
by jzchen
CamasClarity wrote:
Sun Aug 25, 2019 3:52 pm
What I noticed is that I need to hold the button down longer to get it to open.
Thanks for sharing this. In Southern California cold days it would take several presses. I'll try a longer press next time to see if that works and report....

Re: PHEV: Fuel Door Getting Stuck/Not Opening.

Posted: Thu Sep 19, 2019 1:26 pm
by jzchen
So I've had issues still for the last few times. If I initially press and hold down the release button for a while, nothing happens, meaning there's no response that it is even trying to open the lid. So the initial press has to be a quick one. It has taken varying amounts of presses before opening I am sad to report, but since it is intermittent I feel it would be a waste of time taking it to the dealer...

Sigh....

Re: PHEV: Fuel Door Getting Stuck/Not Opening.

Posted: Wed Sep 25, 2019 12:40 am
by jzchen
My son was taking his backpack out of the trunk and noticed a small panel in the left side. He asked what it was. I immediately realized it was the emergency fuel door release cover. Next time I have trouble I will just pop the trunk and try it! (DUH)!!!

Re: PHEV: Fuel Door Getting Stuck/Not Opening.

Posted: Wed Sep 25, 2019 5:46 am
by darthpuppy
I have noticed that sometimes it takes 2 or 3 presses of the button to get it to open. As you mentioned, it is intermittent so it doesn't warrant involving the dealer. I'm kind of surprised Honda doesn't have a consistent fuel door button figured out by now.

Re: PHEV: Fuel Door Getting Stuck/Not Opening.

Posted: Tue Oct 01, 2019 12:09 pm
by jzchen
Okay, so the intermittent issue is getting worse. It is almost every time I have to fill that the first press fails. I did try the emergency fuel release. First time I pulled it, it also failed to open! I only had to fill once since I "found" the emergency release, but it feels like similar to the remote button release. Car is dirty, could dirt be the cause? Anyways, I will try the emergency release again next time it fails. Once I got the fuel door open, then I went to the fuel door and closed it. (Not busy at the gas station) If I tried the release again, it worked the first time. Makes sense that the dealer could not replicate because I tried it just before giving it to them. It takes the long time of inactivity before refueling to get stuck again. Hmm...

Re: PHEV: Fuel Door Getting Stuck/Not Opening.

Posted: Fri Oct 18, 2019 4:01 pm
by jzchen
Well, last time I tried early in the morning cool weather (about 60 F), reasonably clean car, it opened first try. Maybe it's dust/dirt accumulation?....

Re: PHEV: Fuel Door Getting Stuck/Not Opening.

Posted: Thu Nov 14, 2019 12:04 pm
by jzchen
Last two times, (three total including my last post/report,) opened up first time. Last tank was not a full tank, maybe I filled 3/5 the tank, if that counts for anything.